DHgate review -Is the site reliable?

Dhgate is a Chinese merchant site, on which thousands of wholesalers offer products in both wholesale and retail. So it works like eBay or Aliexpress. Here is an article about DHGATE review that will tell you more about the reliability of this site, which is already used by thousands of Internet users. To help you judge for yourself, the comments will be supported by customer reviews.

The principle is simple: the products offered for sale are more or less perfect copies of branded products. They are affordable, and the more products you buy in a batch, the less you pay.

DHGATE NOTICE: HOW TO BUY ON DHGATE?

First, the site, dhgate.com, welcomes you to a simple home page. What jumps out at first is this French-English mixture in the texts.

This fact does not necessarily appeal to Internet users who do not understand the British American language. Fortunately, the buttons are in good French: Products, Items on sale, Best seller.

The categories are on the left of the page. To make a purchase, simply enter the name of the product in the search bar. Or if not, you can dig into the catalog by looking in the categories and subcategories.

You can also view the best sellers to get an idea of ​​your shopping. Now select the product of your choice, click on it to see details, or add immediately to your cart.

The page you will be redirected to looks a lot like Amazon. So, if you’ve used this platform before, you probably won’t have any trouble getting used to it. Either click on “Buy Now” or click on “Add to Cart”.

To place your order, you must first create a Dhgate account or log in via Facebook or Google+. You will then complete the form necessary for payment and delivery.

Basically, you will spend more time choosing products than ordering. The second step only takes a few seconds. Do not forget to specify the characteristics of the products you wish to purchase: size, color, and quantity.

NOTICE ON THE QUALITY OF PRODUCTS AVAILABLE ON DHGATE. IS THIS A RELIABLE SITE?

What is certain is that Dhgate is full of various products. The categories are complete: apparel, electronics, wellness and health, beauty, wedding and other events, home and garden, hair and hairdressing, accessories, computers and cameras, automobile and motorcycle, jewelry and watches, toys.

But like any other Chinese sales site, you should always be wary of the quality of the products. Obviously, not all products are original. Counterfeits are much more numerous unlike Eglobal Central where all products are original. You can learn more about this site on our Eglobal Central review article.

You should therefore be wary of certain sellers. This does not prevent the many Internet users who have used this site from expressing their surprise at the arrival of the package.You can also check DHgate product reviews.

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NOTICE ON DELIVERY TIME WITH DHGATE

It should be noted that Dhgate ships to all countries around the world. There are several shipping methods available for this, depending on the service provider carrying out the shipment in question.

For each country, a shipping method, a delivery tracking method, a minimum delivery time and a maximum delivery time. For France, Dhgate is in partnership with DHL, FEDEX, EMS, Equick, Euro Bisiness Parcel.

The minimum delivery time varies between 0 and 8 days, and the maximum time varies between 7 and 24 days. So the delivery time is random.

Customs requirements as well as Chinese holidays and public holidays must be taken into account, as well as weather conditions which can delay flights. This is what annoys some users:

“Very happy with this purchase, as the item is as described on the site. A very good value for money ! However, the delivery is a bit long, but this is normal for a delivery coming outside of Europe! “

“Attractive price initially, but … There are recurring customs fees due to shipping by DHL so the initial price ended up being doubled. “

Fortunately, Dhgate is able to remedy this defect in the quality and variety of its products. However, what about the shipping costs?

DHGATE DELIVERY COSTS

This is an undeniable good point for Dhgate: the customer does not have to pay anything on delivery, that is to say apart from the purchase price of the product. Delivery is completely free wherever you are. The manager did well because that’s one of the first reasons customers flock to this site.

“The quality is not always there, the prices are super attractive and the delivery free. If you come across a good salesperson, you can do business! “

Note, however, that it is possible to contact the seller directly. If you are lucky enough to come across a reliable seller who offers good quality products, you will be delighted and will come back to the site.

How to track your DHGate package?

There are many transport companies in charge of shipping DHGate packages. To track your order, you must go to the site of this transport company. Once on the website, enter the tracking number of your order to know the current status of your order.

How do I get a refund from DHgate?

How to request reimbursement from DHGate? For a refund request for a product not received, you just need to give your order or tracking number, which will justify the damage.

Is there a Buyer protection on DHGATE ?

First and foremost, Dhgate is a reliable site, if we refer to other sites that are similar to it. Moreover, the site confirms:

“We are committed to creating the best supply network in China market. This is why we have improved our commitment to customer service to make any purchase from DHgate easier and safer than ever. ”

Aside from payment security, order processing is fast as is reimbursement, if any (if the product does not reach its destination at all, if it arrives damaged, or if the product does not is not the one you ordered). Here is a link that explains the after-sales service of the site: http://help.dhgate.com/help/buyerhelpen.php?catid=3304#help_php-indexleft-18.

ARE PAYMENTS ON DHGATE SECURE?

Yes, the payment is very secure. This is because the payment is sent directly to Dhgate without any intermediary. It is up to the site to then pay the seller.

Data is saved in the form of encrypts, and Dhgate uses the same protection system as major banks to ensure the security of its customers’ data.

Dhgate does not send payment to seller until after you confirm receipt of order. The payment methods are diversified according to the country of destination of the package: VISA, MasterCard, American Express, money booker, ban Transfern Western Union, …

DHGATE, FASHION AT ITS TOP

On Dhgate, fashionistas will be delighted. The girls come there mainly to make great finds. With the price they are worth, although the clothes and shoes are fakes, it is worth the price.

“New pair of sneakers received and worn at the top. Consistent with the photos and the size is correct. I recommend this site to anyone looking for a good deal! This is a site to discover that is sure to surprise you! “

How do I delete a comment on DHgate?

Go to your profile. Click on the three dots in the upper right corner of the review window. Click “Remove” and confirm your request by clicking “Remove” again.

How to contact DHGate?

To contact DHgate France customer service via email, you must use the following email address: [email protected]. If your request concerns an order you have placed, please mention the order number in your letter.

How to delete my Dhgate account?

On the Dhgate Message page, fill in details like name and email. On Subject type REQUEST TO DELETE MY ACCOUNT. In the message box, type your honest reason for deleting your account, and then click the SUBMIT button.

Pros:

-Free delivery ;-Various products;-Very affordable prices;-Quality counterfeits;-Delivers in all countries;-Several payment methods;-Secure payment ;-Easy to use website.

Cons:

-Random delivery time.

-Lack of branded products

-Some fakes

Dhgate discount & coupon promo code with our site

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