Evaluation of health establishments with Hospitalidée

January 09, 2020

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A new web platform for the evaluation of healthcare establishments was launched a few weeks ago: Hospitalidee.com. Discovery.

To allow the general public and patients to choose the right healthcare facility, a new online assessment platform has emerged: Hospitalidee.com.

This platform offers anonymous and secure patient reviews to make it easier for other patients to find the right health service. The opinions necessarily relate to the organization of care and concern all the services of a health establishment: cardiology, rheumatology, urology, neurology, ophthalmology, osteopathy, radiology, etc.

publish a review on their experience in a health facility, whether for a simple consultation or for hospitalization

This platform allows managers of healthcare establishments to have a real view of patient opinions, in real time. They can collect these precious testimonies and respond directly to specific cases or problems. A “Patient Seen” dashboard is offered to professionals to connect with the feelings of patients over the water and precisely identify the actions to be taken to improve the quality of services and patient care.

Authentication of assessors

To meet the requirements of the AFNOR standard aimed at guaranteeing that the opinions published come from "real people", Hospitalidée collects the information necessary for the identification of people: names and email addresses. Beyond this authentication of the assessors, the platform also offers to certify posted opinions by scanning proof of experience: hospitalization bulletin, appointment confirmation email, etc.

The data collected is fully secure and hosted by an approved health data host.

Based on the opinions published by patients and their companions, Hospitalidée provides health service rankings. This ranking will gain credibility with the number of reviews and will give an indication to patients.

Source: Hospitalidae

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