Teleconsultation to pay for your phone calls

February 24, 2020

Teleconsultation is seen by some doctors who adopt it as a solution to a problem that many professionals have long pointed out : the medical time granted to the telephone which is neither remunerated nor correctly recorded in the patient's medical file.

Become a smart health connected doctor and proposing to the patient to switch to a medical teleconsultation on ehealth allows the liberal doctors to value this time which was voluntary until now.

A history of all contact with the patient and simplified document management

One of the major advantages of teleconsultation solutions is the automatic recording of this point of contact with the patient.

  • A report : it will be saved in his file and can be given to him in his online space.

  • Orders : the patient can also – if you have written one – find their prescription online and go immediately to the pharmacy, without needing to come and pick up the document at your office.

  • Letters and certificates : which can also be written remotely and recorded in the patient's file

How to offer a teleconsultation to a patient who calls you?

It is essential to inform your patients of this new possibility which is offered to them. At hellocare we provide you with a communication kit for the waiting room (poster and flyers). Your patients will gradually take the reflex to go through the teleconsultation service you have chosen instead of trying to reach you by phone.

You can also offer it on your answering machine, for example by indicating the web address of the service you have chosen. If the patient's call concerns an urgent reason, you can use Hellocare CONNECT immediately or by scheduling a teleconsultation during the day.

If your teleconsultation tool allows it, we advise you to plan appointment times for ehealth consultations and offer this channel during the face-to-face consultation of your patient. You will quickly see that with a little organization, your telemedicine practice will not be additional working time but a practical medical tool that allows you to increase your income.