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  • The "universal" APP that prepares the patient to better experience the timing of a surgical procedure. The contribution of AI. – e-health innovation

The "universal" APP that prepares the patient to better experience the timing of a surgical procedure. The contribution of AI. – e-health innovation

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As pointed out in the previous post, all the contributions of guardianships, learned societies do not allow doctors to be given the tools to be able to best guide a patient in the turmoil of his care journey.

We strongly believe in the functionality of the Universal APP to eliminate a large number of "patient journey" traps.

How does it work?

Application Features

The application is positioned as a real digital companion to help the patient, as closely as possible, throughout their care journey.

In fact, the service adapts according to the periods and the needs of the patient, it can be divided into major periods specifically related to the pathology in question, here for example a surgical intervention:

Period 1: the preoperative

The patient begins their care journey. The service offers him a large number of features to help him better understand his next operation, to help him prepare well, and understand the importance of his participation throughout the system.

It is the period centered on therapeutic education with information concerning his future operation with the notions of RRAC, and information concerning the affection which affects him.

This education, as relevant as possible, will allow the patient to adopt the right pre- and post-op behavior. It is based on the content of the Betterise platform: Advice, articles, quizzes, etc. with the aim of helping him to better live his care journey.

In addition, thanks to the algorithmic capacity of the platform, it can adapt in real time to the patient's profile, behavior, context and medical data, the content offered can be very precisely adapted to their needs and life, and even the weather around it !!

Different scenarios corresponding to the different types of operations will be planned in advance, in order to allow each doctor to configure beforehand, when creating the patient file, what content should be received by the patient.

Here we are at the heart of the contribution of new information and communication techniques with algorithms that feed on a large amount of well-ordered data (Smart Data), this system is everywhere, and improperly, called "Artificial Intelligence But at a very basic level, that is it.

Here for the example given (a surgical intervention) the different methods of treatment.

Help with the care path / Check-List. It's the preparation period

health home preparation, biological examinations, medical prescriptions, various documents, appointment, provide transportation for D-day, etc.

All of these steps are presented in the form of a timeline. By pressing each step, the patient accesses a short description of the task to be accomplished. Also, it can indicate whether the task is completed, in progress, or pending. Depending on its feedback, the task will disappear from its timeline, or in the event that this task has not yet been completed, will be reminded at will with personalized alerts.

It should be noted that the doctor or the healthcare team will be able to access the checklists of each patient, and thus see very precisely the progress of their preparations.

Coaching, support

This application should serve to reinforce the feeling of support, "coaching" can be developed in the form of SMS messages, which will truly take the patient's hand to reassure and encourage him. The restitution of the experience of other patients can be displayed for the reassurance of the patient.

The Administrative Contact

To give the patient access to a simple vision of the next interactions they will have with the clinic, give them the means of contact with the teams, the appointments, direct access to contact the right person, the secretariat of the service for example.

Contact with his care team

The goal is to create a channel of contact between the patient, and their doctor or healthcare team. This channel should allow him to ask questions following an appointment, or to request information on practical subjects for his daily life.

This functionality is to be framed with the teams of the clinic, and can be deployed in a second phase. The patient must also be informed of what to do in an emergency.

Team Information

Through a dedicated section, the patient will be able to access additional information on the clinic or on the team / doctor who will operate it.

Here is synthesized what we call period 1, probably the most delicate, because for the patient, the amount of information to integrate is considerable.

If our APP has been efficient, the patient will arrive in the best possible conditions for his surgical intervention.

This is another adventure that begins from D-day of the intervention, the D0 of period 2.

But in fact the APP must allow the patient to no longer just end up as in an "adventure" but to be guided with the least stress possible, around period 2 (operative and post-operative).

This will be the subject of the next episode of this chronicle of the APP to be reimbursed by the social security!

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